25 Essential Telehealth Terms Every Healthcare Entrepreneur Must Know
Build Smarter: The Complete Telehealth Startup Glossary
If you’re launching a telehealth startup in 2025, you’re entering an exciting (and highly regulated) space. Between healthcare laws, clinical workflows, and business models, the language of digital health can feel like a barrier to entry.
But you don’t have to figure it out alone. This glossary breaks down 25 essential terms into 5 easy-to-digest categories, giving you the confidence to navigate telemedicine, virtual care, and healthcare technology like a pro.
We’ve broken down the key concepts into five categories, so you can quickly find what you need. Ready to dive deeper?
Download the complete glossary here and keep it handy as you build your business.
Business & Operational Basics
MSO (Management Services Organization), Onboarding, KPI, API Integration, Turnkey Solution, White-Label
These are the foundational business terms every telehealth entrepreneur should know. From structuring your MSO correctly to tracking KPIs and deploying turnkey, white-label solutions, this category ensures your business runs smoothly and looks professional from day one.
Download the full glossary and start building smarter.
2. Care Delivery Models & Workflows
Care Delivery Model, Asynchronous Care, Synchronous Care, Hybrid Care
Understanding how care is delivered, async, sync, or hybrid, is essential for designing patient-friendly, compliant workflows. This section helps you choose the right model for your market, patients, and regulatory environment.
See all care delivery terms in the full glossary →
3. Clinical & Patient Workflows
Patient Intake, Clinical Protocols, Consent Forms, Formulary, Fulfillment Partner
From the moment a patient fills out an intake form to the delivery of their prescription, these workflows ensure your service is safe, efficient, and compliant. Learn how to set up and optimize these critical steps
4. Providers & Oversight
Medical Director, Credentialing, VCN (Virtual Care Network), Scope of Practice, Medical Necessity
Hiring or contracting providers? This section covers how to staff and oversee your clinical operations, work within provider scopes of practice, and maintain quality and compliance.
5. Legal, Regulatory & Compliance
PC (Professional Corporation), State Licensure, HIPAA Compliance, Malpractice Insurance
These terms are critical for keeping your business on the right side of the law. Avoid costly mistakes by learning how PCs, licensure, HIPAA, and malpractice insurance fit into your business model.
Protect your startup, get the complete glossary.